Evercross EK28 Electric Bike sold via Amazon
- Affected
- An electric bike with wall charger and removable battery.
- The problem
- The product presents a serious risk of fire as there is no evidence that sufficient battery protective systems are in place, and it is supplied with a plug that does not meet the requirements of the relevant standard.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Hobby/Sports Equipment – Cycles (Powered) |
|---|---|
| Brand | Evercross |
| Model | EK28 |
| Battery Charger Model | hyleton, HLT-180-4202000 |
| Battery | 18650-13S5P |
| Amazon ASIN | B0FV3BL4K8 |
| Additional Product Identifiers | EU-KM-QF-1, 09ZC000936, NO: WBT-ES-ZJ-50306, Paravol. PAF1192382 |
| Country of Origin | China |
| Product Description | An electric bike with wall charger and removable battery. |
| Product Report and Image | Product Image and PDF |
Hazard
The product presents a serious risk of fire as there is no evidence that it has sufficient battery protective systems in place. There is no evidence to demonstrate that the product has been assessed using relevant UK conformity assessment procedures, as a valid Declaration of Conformity was not supplied. There is a lack of labelling, marking and warnings, and the product was supplied with a plug that does not meet the dimensional requirements of BS 1363.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD notification number: 2511-0120
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 November 2025. This page summarises an official notice. Details can change – always follow the official notice.