Fixie Inc. Backspin Zehus, Version ZEHUS AiO Gen2 Motor on E-Bike
- Affected
- Fixie Inc ebikes for adults incorporating ZEUS AiO Gen2 motors.
- The problem
- There have been reported incidents of smoke development in the hub of the rear hub motor. In some cases, the motors led to ignition and a smouldering fire.
- What to do
- Owners should stop using this product immediately, and ensure it is unplugged from power sources.
Product information
| Type | Machinery – E-Bike |
|---|---|
| Motor model | Version ZEHUS AiO Gen2 Motor |
| Country of Origin | Italy |
| Product Description | Fixie Inc ebikes for adults incorporating ZEUS AiO Gen2 motors. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of fire. There have been reported incidents of smoke development in the hub of the rear hub motor. In some cases, the motors led to ignition and a smouldering fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
Owners should stop using this product immediately, and ensure it is unplugged from power sources.
The manufacturer of the product, Internetstores GmbH, has entered into insolvency and has written directly to all end users in the UK with further information. Further information can be requested by contacting service@netstores.eu.
Owners should ensure that affected products are disposed of safely via their local household waste disposal site, first checking with their local centre to confirm if the type of battery is accepted. For further information on household waste, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD number: 2407-0025
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 July 2024. This page summarises an official notice. Details can change – always follow the official notice.