Ford Focus recall: 25C77 Focus Telematics Control Unit Software Update
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the software repair for previous recall 20C22 may not have been delivered properly and the Telematics Control Unit (TCU) in these vehicles may disconnect from Ford’s Service Delivery Network and become unresponsive.
- What to do
- Contact a Ford dealer to book the free repair. Update the TCU software and perform an additional verification process to ensure the configuration has been installed correctly.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the software repair for previous recall 20C22 may not have been delivered properly and the Telematics Control Unit (TCU) in these vehicles may disconnect from Ford’s Service Delivery Network and become unresponsive.
The fix
Update the TCU software and perform an additional verification process to ensure the configuration has been installed correctly.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Focus | 24 Aug 2018 | 24 Aug 2018 | 1 |
| Focus | 5 Sep 2018 | 20 Nov 2018 | 10 |
| Focus | 31 Jul 2018 | 12 Mar 2019 | 11 |
| Focus | 28 Aug 2018 | 27 Jun 2019 | 14 |
| Focus | 21 Jun 2019 | 19 Oct 2019 | 13 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 13 February 2026. This page summarises an official notice. Details can change – always follow the official notice.