Vehicle recall 9 July 2024

Ford Puma recall: 24C18 Puma – Instrument panel cluster (IPC) software update — Compliance recall

Yes – some of these vehicles are being recalled
What's wrong
Puma vehicles that might have an intermittent instrument panel cluster display issue due to an incorrect software configuration. If this happens the cluster will turn black when turning the ignition on or while driving. The Ford dealer will update the Instrument Panel Cluster (IPC).
What to do
Contact a Ford dealer to book the free repair. Update the instrument panel cluster (IPC) software to the latest level.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Puma vehicles that might have an intermittent instrument panel cluster display issue due to an incorrect software configuration. If this happens the cluster will turn black when turning the ignition on or while driving. The Ford dealer will update the Instrument Panel Cluster (IPC).

The fix

Update the instrument panel cluster (IPC) software to the latest level.

Vehicles affected

Model Built from Built to Vehicles
Puma 17 Jan 2024 1 Jul 2024 155

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 9 July 2024. This page summarises an official notice. Details can change – always follow the official notice.

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