Ford recall: Frozen Rearview Camera Screen
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.
- What to do
- Contact a Ford dealer to book the free repair. Update the Accessory Protocol Interface Module (APIM) software to the latest level.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.
The fix
Update the Accessory Protocol Interface Module (APIM) software to the latest level.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Transit | 6 Jan 2024 | 18 Apr 2024 | 254 |
| Transit | 9 Sep 2023 | 30 Apr 2024 | 3,217 |
| Focus | 11 Nov 2022 | 22 Sep 2023 | 342 |
| Transit Courier | 15 May 2024 | 18 Jun 2024 | 144 |
| Transit | 19 Jan 2024 | 19 Jan 2024 | 1 |
| Focus | 5 Jun 2023 | 4 Apr 2024 | 889 |
| Mach-e | 21 Aug 2023 | 12 Dec 2023 | 286 |
| Transit Courier | 15 May 2024 | 18 Jun 2024 | 89 |
| Ranger | 29 Sep 2022 | 23 Jun 2023 | 985 |
| Ranger | 18 Mar 2023 | 29 Feb 2024 | 5,285 |
| Ranger | 9 Feb 2024 | 22 Apr 2024 | 5 |
| Transit | 19 Jul 2023 | 30 Apr 2024 | 144 |
| Mach-e | 3 May 2022 | 4 Nov 2022 | 274 |
| Transit | 29 Dec 2023 | 27 Apr 2024 | 377 |
| Transit Custom | 9 May 2023 | 20 Apr 2024 | 5,883 |
| Transit Custom | 29 May 2023 | 2 Apr 2024 | 2 |
| Focus | 17 Jan 2022 | 11 Nov 2022 | 1,746 |
| Transit Courier | 22 Jul 2023 | 15 May 2024 | 1,405 |
| Mach-e | 6 Oct 2020 | 5 Dec 2020 | 72 |
| Mach-e | 8 Dec 2020 | 14 Aug 2021 | 956 |
| Transit Courier | 20 Jul 2023 | 11 Nov 2023 | 17 |
| Focus | 1 Dec 2021 | 20 Jan 2022 | 14 |
| Mach-e | 23 Nov 2021 | 27 Jul 2022 | 228 |
| Mach-e | 7 Nov 2022 | 24 Jun 2023 | 1,824 |
| Mustang | 1 Dec 2023 | 4 Jan 2024 | 33 |
| Mach-e | 9 Jun 2021 | 23 Dec 2021 | 532 |
| Mach-e | 26 Jun 2023 | 5 Aug 2023 | 102 |
| Transit | 14 May 2024 | 14 May 2024 | 1 |
| Transit | 3 Jan 2024 | 24 Apr 2024 | 873 |
| Transit Custom | 11 Jun 2023 | 19 Apr 2024 | 297 |
| Transit Custom | 10 Jan 2024 | 10 Jan 2024 | 1 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 24 September 2025. This page summarises an official notice. Details can change – always follow the official notice.