Ford recall: Vehicles may have an issue with the current software that contols the funtionality of the ecall system
Yes – some of these vehicles are being recalled
- What's wrong
- Vehicles may have an issue with the current software that controls the functionality of the eCall system.
- What to do
- Contact a Ford dealer to book the free repair. Carry out a software update.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Vehicles may have an issue with the current software that controls the functionality of the eCall system.
The fix
Carry out a software update.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Kuga | 15 Jul 2019 | 12 Feb 2021 | 100 |
| Puma | 15 Jul 2019 | 12 Feb 2021 | 100 |
| Focus | 15 Jul 2019 | 12 Feb 2021 | 100 |
| Explorer | 15 Jul 2019 | 12 Feb 2021 | 100 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 21 May 2021. This page summarises an official notice. Details can change – always follow the official notice.