Vehicle recall 9 January 2017

Ford Tourneo Connect and Transit Connect recall: Panoramic roof glass may detach

Yes – some of these vehicles are being recalled
What's wrong
It has been identified that the mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. There is a possibility that this could cause poor adhesion between the panoramic glass roof…
What to do
Contact a Ford dealer to book the free repair. Recall all affected vehicles to remove clean body and re-bond the panoramic glass roof panel.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

It has been identified that the mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. There is a possibility that this could cause poor adhesion between the panoramic glass roof panel and the vehicle body. This could result in wind noise water leaks and in the worst cases detachment of the panoramic glass roof.

The fix

Recall all affected vehicles to remove clean body and re-bond the panoramic glass roof panel.

Vehicles affected

Model Built from Built to Vehicles
Tourneo Connect 4 Oct 2013 14 Jul 2014 313
Transit Connect 4 Oct 2013 12 Jun 2014 313

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 9 January 2017. This page summarises an official notice. Details can change – always follow the official notice.

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