Ford Tourneo Connect recall: 25S34 Tourneo Connect – Potential Front Entertainment Control Module (FEM) Screen Freezing
Yes – some of these vehicles are being recalled
- What's wrong
- Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture.
- What to do
- Contact a Ford dealer to book the free repair. Update the FEM software and perform a verification process. Replace the FEM if necessary.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture.
The fix
Update the FEM software and perform a verification process. Replace the FEM if necessary.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Tourneo Connect | 19 Oct 2023 | 25 Mar 2024 | 1,543 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 5 June 2025. This page summarises an official notice. Details can change – always follow the official notice.