Ford Transit Custom recall: 24C24 – Transit Custom – Side window automatic reversal system / Compliance recall
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles there is potentially an issue with the window automatic reversal system (bounce back system). Under certain circumstances a closing window could exert a force of over 100N.
- What to do
- Contact a Ford dealer to book the free repair. Update driver and passenger door modules software.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles there is potentially an issue with the window automatic reversal system (bounce back system). Under certain circumstances a closing window could exert a force of over 100N.
The fix
Update driver and passenger door modules software.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Transit Custom | 9 Dec 2023 | 8 May 2024 | 896 |
| Transit Custom | 26 Apr 2024 | 25 Jul 2024 | 1,214 |
| Transit Custom | 6 Jan 2024 | 21 Apr 2024 | 42 |
| Transit Custom | 11 May 2024 | 25 Jul 2024 | 28 |
| Transit Custom | 9 Feb 2023 | 11 Sep 2024 | 540 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 13 September 2024. This page summarises an official notice. Details can change – always follow the official notice.