Ford Transit Custom recall: 24S56 Transit Custom PHEV
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.
- What to do
- Contact a Ford dealer to book the free repair. Install a new electric motor.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.
The fix
Install a new electric motor.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Transit Custom | 3 Sep 2019 | 15 May 2020 | 190 |
| Transit Custom | 5 Jun 2020 | 7 Nov 2020 | 325 |
| Transit Custom | 27 Oct 2020 | 8 Feb 2021 | 216 |
| Transit Custom | 1 Feb 2024 | 23 Jun 2021 | 171 |
| Transit Custom | 15 Jun 2021 | 9 Jul 2021 | 2 |
| Transit Custom | 1 Oct 2019 | 10 Mar 2020 | 40 |
| Transit Custom | 5 Oct 2019 | 7 Nov 2020 | 9 |
| Transit Custom | 22 Dec 2020 | 16 Apr 2021 | 12 |
| Transit Custom | 15 Jun 2021 | 13 Jul 2021 | 2 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 14 April 2025. This page summarises an official notice. Details can change – always follow the official notice.