Ford Transit Custom recall: 25C10 – Transit Custom – Driver and Passenger Door Modules Software Update
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.
- What to do
- Contact a Ford dealer to book the free repair. Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.
The fix
Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Transit Custom | 20 Jun 2023 | 29 May 2024 | 33 |
| Transit Custom | 2 May 2024 | 19 Nov 2024 | 44 |
| Transit Custom | 1 Mar 2023 | 2 Mar 2024 | 4 |
| Transit Custom | 6 Jun 2024 | 6 Jun 2024 | 1 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 28 May 2025. This page summarises an official notice. Details can change – always follow the official notice.