Vehicle recall 30 January 2024

Ford Transit Custom recall: Incorrect instructions for setting passenger airbag deactivation in the printed Owner s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat.

Yes – some of these vehicles are being recalled
What's wrong
Incorrect instructions for setting passenger airbag deactivation in the printed Owner�s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat.
What to do
Contact a Ford dealer to book the free repair. Replacement instructions issued
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Incorrect instructions for setting passenger airbag deactivation in the printed Owner�s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat.

The fix

Replacement instructions issued

Vehicles affected

Model Built from Built to Vehicles
Transit Custom 24 Jul 2023 18 Nov 2023 4,773

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 30 January 2024. This page summarises an official notice. Details can change – always follow the official notice.

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