Forever Electric Bike

- Affected
- An electric bike with wall plug and power supply.
- The problem
- The product presents a serious risk of fire as it is supplied with a plug which is not permitted for sale on the UK market.
- What to do
- The import has been rejected at the border.
Product information
| Type | Hobby/sports Equipment – Cycles (Powered) |
|---|---|
| Brand | Forever |
| Additional Identifiers | DX48Z-30BT, OK250628046707 |
| Country of Origin | China |
| Product Description | An electric bike with wall plug and power supply. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire because the bicycle and its components have not been assessed using relevant UK conformity assessment procedures. There is no valid technical documentation for the product and no evidence of production control. There is a lack of labelling, marking and instructions, and the plug supplied with the product does not meet the requirements of BS1363. In the absence of evidence to demonstrate the conformity of the bike, battery, and charger, it may be possible for the charger and/or battery to overheat, causing a fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 and the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2510-0009
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 October 2025. This page summarises an official notice. Details can change – always follow the official notice.