Gazelle Bloom C7 Pedal Bike and Gazelle Bloom E-Bike Type C7 HMS or C380 HMS
- Affected
- Two wheeled bicycles, one is a pedal bicycle and the other is a battery powered e-bike.
- The problem
- The product presents a risk of injuries as the carrier may become loose and fall while in use.
- What to do
- The manufacturer has initiated a modification programme to correct the safety issue.
Product information
| Type | Hobby / Sports Equipment – Bicycle and E-Bike |
|---|---|
| Brand | Gazelle |
| Products | Gazelle Bloom C7, Gazelle Bloom e-bike C7 HMS or C380 HMS |
| Production Period | 15 August 2022 to 13 September 2024 |
| Country of Origin | Netherlands |
| Product Description | Two wheeled bicycles, one is a pedal bicycle and the other is a battery powered e-bike. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of injuries as it has been identified that the top bolt of the front carrier can come loose which can cause the carrier to suddenly block the front wheel whilst in use. This may result in the bicycle coming to sudden stop, potentially resulting in a falling hazard or injury.
The products do not meet the requirements of the General Product Safety Regulations 2005 (pedal cycle), or the Supply of Machinery (Safety) Regulations 2008 (e-bike).
Corrective action
Gazelle have initiated a modification programme for the affected bicycles and e-bikes. Affected consumers are advised to make an appointment at their Gazelle bike store where a Gazelle specialist can provide an additional reinforcement to the front carrier.
For further details, or to check if your frame number is included in the service action, please access the Gazelle notice at the following link: https://www.gazellebikes.com/en-gb/service-bloom
Additional information
PSD number: 2410-0125
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 November 2024. This page summarises an official notice. Details can change – always follow the official notice.