Gazelle Makki Cargo Bike with Electrical Support
- Affected
- Gazelle Makki cargo bike with electrical support / assistance.
- The problem
- The product presents a serious risk of injuries due to potential breakage of the steering mechanism.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Hobby / Sports Equipment – Cargo Bike |
|---|---|
| Country of Origin | The Netherlands |
| Product description | Gazelle Makki cargo bike with electrical support / assistance. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries because the threaded bolt, positioned at the ball joint that forms part of the steering rod, can break under exceptional circumstances. The failing ball joint will lead to a complete loss of steering control at the front wheel on the cargo bike. In such a scenario, most riders would instinctively bring the bike to an emergency stop, in doing so causing them to fall.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The recall for the bikes affected has been completed within the August 2021 – September 2021 period.
Additional information
PSD case number: 2108-0063
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 September 2021. This page summarises an official notice. Details can change – always follow the official notice.