Ground Level 104014-3M Foldable Extendable Ladder
- Affected
- Silver 3-metre telescopic extendable ladder
- The problem
- The product presents a serious risk of injuries as when tested, the ladder could not hold the weight that it should, meaning the ladder could become unstable when in use and cause the user to fall and sustain injuries.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Other – 3m Extendable Ladder |
|---|---|
| Brand | Ground Level |
| Model number | 104014-3M |
| Batch number | GL22030 |
| Country of Origin | China |
| Product Description | Silver 3-metre telescopic extendable ladder |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as when tested, the ladder could not hold the weight that it should, meaning the ladder could become unstable when in use and cause the user to fall and sustain injuries.
The product does not meet the requirements General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Update 24 April 2023 – The product has been withdrawn from the market by Home Online Stores Ltd.
Additional information
PSD case number: 2303-0060
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 March 2023. This page summarises an official notice. Details can change – always follow the official notice.