Recall Serious risk 1 May 2024

Happy Bike E-Bike Conversion

Yes – this has been recalled
Photo of Happy Bike E-Bike Conversion
Photo: official notice
Affected
Bespoke E-Bike Conversions fitted to customers own bicycles. Source of the components vary. Battery assembled by Happy Bike.
The problem
The products present a serious risk of fire and explosion.
What to do
The affected conversion kits have been recalled from end users by Happy Bike Malvern. Customers should immediately stop using the bicycle with the E-bike conversion fitted, not charge the battery, and contact Happy Bike on mike@happybike.co.uk, to arrange for a safety check to be conducted, and for any necessary corrective action to be carried out.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Machinery – E-Bike Conversion
Supplier Happy Bike
Conversion Installations Affected Installations undertaken by Happy Bike Malvern October 2022-April 2024.
Charger Model LW-084/200/420/002
Country of Origin United Kingdom
Product Description Bespoke E-Bike Conversions fitted to customers own bicycles. Source of the components vary. Battery assembled by Happy Bike.
Product Report and Image Link to Product Image and PDF

Hazard

The Class III battery supplied with the conversion featured a poor internal build quality. Testing identified poor quality connections, with wires soldered directly to the PCBs/components with no form of secondary fixing. The battery is likely to endure vibration and shock in its normal environment and could present the hazards of fire/explosion under certain fault conditions. The fuse in the battery housing was also not connected and therefore could not prevent damage to components under fault conditions.

The conversion also does not meet the requirements of the standard for legal use on UK roads as it had a power rating double the limit of 250W, and could reach speeds greater than the maximum unassisted speed permitted.

There were no instructions provided and some required documentation and markings were not present.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Corrective action

The affected conversion kits have been recalled from end users by Happy Bike Malvern.
Customers should immediately stop using the bicycle with the E-bike conversion fitted, not charge the battery, and contact Happy Bike on mike@happybike.co.uk, to arrange for a safety check to be conducted, and for any necessary corrective action to be carried out.

Additional information

PSD number: 2404-0123

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 1 May 2024. This page summarises an official notice. Details can change – always follow the official notice.

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