Happy Hounds Wales Ltd recalls frozen raw dog food products due to the presence of salmonella
- Affected
- Frozen Beef Mince 993; Frozen Lamb & Beef 992/993; Frozen Turkey and Beef 991/993; Frozen Diced Heart
- The problem
- The presence of Salmonella in the products listed above. Salmonella is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk, because of the presence of salmonella, either through direct handling of the pet food, or indirectly,…
- What to do
- (pet owners): If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund. When handling and serving raw pet food it is always advised to clean utensils and feeding bowls thoroughly after use.…
Products affected
Frozen Beef Mince 993
- Pack size: 1kg
- Batch code 993 · Best before 31/05/2022
Frozen Lamb & Beef 992/993
- Pack size: 1kg
- Batch code 992/993 · Best before 31/05/2022
Frozen Turkey and Beef 991/993
- Pack size: 1kg
- Batch code 991/993 · Best before 01/06/2022
Frozen Diced Heart
- Pack size: 1.5kg
- Batch code 993 · Best before 01/06/2022
Risk
The presence of Salmonella in the products listed above. Salmonella is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk, because of the presence of salmonella, either through direct handling of the pet food, or indirectly, for example from pet feeding bowls, utensils or contact with the faeces of animals.
In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps. Infected animals may not necessarily display signs of illness, but symptoms can include diarrhoea.
Action taken by the company
Happy Hounds is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product.
What you should do
(pet owners): If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund.
When handling and serving raw pet food it is always advised to clean utensils and feeding bowls thoroughly after use. Consumers should wash their hands thoroughly after handling raw pet food, bowls, utensils or after contact with the faeces of animals. Raw pet food should be stored separately from any food (especially ready to eat foods). Care should be taken when defrosting to avoid cross-contamination of foods and surfaces.
More information
Happy Hounds Wales Ltd is recalling certain types of frozen raw dog food because of the presence of salmonella in the products.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 June 2021. This page summarises an official notice. Details can change – always follow the official notice.