Heat Lamp 323N sold via eBay
- Affected
- Lamp with a large lampshade and red bulb. Includes power supply
- The problem
- The product presents a high risk of fire as the product’s plug had a counterfeit fuse which was not supplied with any granular filler.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Heat Lamp |
|---|---|
| Model | 323N |
| SKU | OC000000780 8554 |
| Country of Origin | China |
| Product Description | Lamp with a large lampshade and red bulb. Includes power supply |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the product’s plug had a counterfeit fuse which was not supplied with any granular filler and which was too short and small. If a fault was to occur, the fuse would not function which could lead to a fire. The plug also did not meet the requirements of the relevant standard, with the lengths of the live, neutral and earth pins too short.
The product requires improvements to markings, labelling and documentation and does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Import rejected at the border.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2301-0097
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.