Heating Pad for Shoulders and Neck
- Affected
- A powered warming wrap-style pad for the shoulders and neck.
- The problem
- The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Furniture – Blankets/Throws (Powered) |
|---|---|
| Model | D60100 |
| Other product identifiers | RVG1033-250804-0002-6, PL048309-006 |
| Country of Origin | China |
| Product Description | A powered warming wrap-style pad for the shoulders and neck. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2511-0058
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 4 March 2026. This page summarises an official notice. Details can change – always follow the official notice.