Vehicle recall 30 November 2022

Hi-Fi Confidential MATE City/Icon 500 and MATE X 750 recall: Certain bikes are illegal for use on the road as they are not type approved to the required standards

Yes – some of these vehicles are being recalled
What's wrong
Certain bikes are illegal for use on the road as they are not type approved to the required standards.
What to do
Contact a Hi-Fi Confidential dealer to book the free repair. Arrangements will be made to return the bike where it will be altered to make it compliant with the regulations.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Certain bikes are illegal for use on the road as they are not type approved to the required standards.

The fix

Arrangements will be made to return the bike where it will be altered to make it compliant with the regulations.

Vehicles affected

Model Built from Built to Vehicles
MATE City/Icon 500 1 Jan 2020 31 Oct 2020 196
MATE X 750 1 Jan 2020 31 Jul 2021 196

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 30 November 2022. This page summarises an official notice. Details can change – always follow the official notice.

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