ISEO F6 Extra/R700 European Cylinder Locks (Thumbturn Versions)
- Affected
- F6 Extra S3 and R700 S3 cylinder lock product ranges.
- The problem
- The product presents a potential fire safety hazard as the lock could fail and not function from the inside of the door.
- What to do
- The product has been recalled from end users.
Product information
| Type | Construction products – Cylinder Locks |
|---|---|
| Brand | ISEO |
| Models | F6 Extra/R700 |
| Sales Period | Affected products were supplied in the United Kingdom between January 2023 and January 2024 (F6 Extra S3 range) and September 2023 – January 2024 (R700 S3 range). |
| Country of Origin | Italy |
| Product Description | F6 Extra S3 and R700 S3 cylinder lock product ranges. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk as it is possible for the connecting rotator screw component in some cylinder locks within the affected models to loosen within the cylinder during use. This could cause the lock to fail and could result in the lock not functioning from the inside of the door to which it is attached, although it will still function from the outside of the door. This contributes towards a potential fire safety hazard.
The product does not meet the requirements of Regulation 305/2011.
Corrective action
The product has been recalled from end users. Iseo will issue communications to UK consumers of affected products with further information.
Additional information
PSD case number: 2406-0041
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 September 2024. This page summarises an official notice. Details can change – always follow the official notice.