Jeep Dodge Durango and Grand Cherokee recall: Vehicle short causing can-c bus to stop communicating
- What's wrong
- A short in the vehicle causing the CAN-C bus to stop communicating while the cruise control is active and the vehicle speed is below the set speed such that the cruise control system is requesting positive torque at the exact moment of the short it…
- What to do
- Contact a Jeep dealer to book the free repair. Inspect the software level of the Powertrain Control Module (PCM) and if necessary reprogram the PCM
What’s wrong
A short in the vehicle causing the CAN-C bus to stop communicating while the cruise control is active and the vehicle speed is below the set speed such that the cruise control system is requesting positive torque at the exact moment of the short it is possible for a positive torque request to be locked on the PCM. This may result in either the vehicle maintaining its current speed or possibly accelerating.
The fix
Inspect the software level of the Powertrain Control Module (PCM) and if necessary reprogram the PCM
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Dodge Durango | 27 Oct 2012 | 24 May 2018 | 341 |
| Grand Cherokee | 27 Oct 2012 | 24 May 2018 | 341 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 24 August 2018. This page summarises an official notice. Details can change – always follow the official notice.