Jeep Grand Cherokee recall: Jeep Grand Cherokee 2023-2024. 2nd row head restraints.
- What's wrong
- Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase…
- What to do
- Contact a Jeep dealer to book the free repair. The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.
What’s wrong
Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.
The fix
The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Grand Cherokee | 16 May 2023 | 2 May 2024 | 67 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 25 September 2025. This page summarises an official notice. Details can change – always follow the official notice.