Joolz Aer2 Car Seat Adapter Set
- Affected
- Black car seat adaptor to connect an infant car seat to a Joolz Aer2 stroller chassis.
- The problem
- The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis.
- What to do
- The product has been recalled from end users by Joolz. Consumers are asked to stop using the product immediately.
Product information
| Type | Childcare articles and children’s equipment – Baby Car/Booster Seats |
|---|---|
| Brand | Joolz |
| Article Code | 320400 |
| Barcode | 8715688096512 |
| Serial Number | The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311- |
| Sales Period | The affected products were sold between June 2025 and May 2026. |
| Country of Origin | China |
| Product Description | Black car seat adaptor to connect an infant car seat to a Joolz Aer2 stroller chassis. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis. If this were to happen, the car seat can fully detach from the stroller and fall to the ground.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users by Joolz. Consumers are asked to stop using the product immediately.
For more information on this recall and to register for replacement adapters please visit: Sites-joolz-gb-Site or contact csa@joolz.com.
For products sold by John Lewis, access: Product Recalls – John Lewis & Partners
Additional information
PSD notification number: 2605-0189
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 29 May 2026. This page summarises an official notice. Details can change – always follow the official notice.