Joolz Hub Pram
- Affected
- Two models of children’s pram (space black and forest green).
- The problem
- The product presents a high risk of injuries as the front wheels may detach from the chassis during use.
- What to do
- The product has been recalled from end users. We recommend that owners stop using the product immediately and contact Joolz via service@joolz.com or 020 4525 2638 to arrange a free replacement.
Product information
| Type | Childcare articles and children’s equipment – Pram/Pushchair/Stroller |
|---|---|
| Brand | Joolz |
| Model | Hub2 in Space Black (100101) and Forest Green (100102) |
| Barcodes | 8715688092484, 8715688092491 |
| Affected Batch Numbers | HUB2CH-016488 to HUB2CH-016687. The batch number can be found on the inside right rear leg of the product. |
| Country of Origin | China |
| Product Description | Two models of children’s pram (space black and forest green). |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of injuries as the front wheels may detach from the chassis during use. This could lead to loss of stability and injuries to the user or pram occupant.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
We recommend that owners stop using the product immediately and contact Joolz via service@joolz.com or 020 4525 2638 to arrange a free replacement.
Further information is available on the Joolz website at the following link: Sites-joolz-gb-Site
Additional information
PSD notification number: 2510-0023
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 October 2025. This page summarises an official notice. Details can change – always follow the official notice.