Kia SORENTO MQ4 HEV recall: If the ecall system is activated the VIN number may not be transmitted
Yes – some of these vehicles are being recalled
- What's wrong
- If the eCall system is activated the VIN number may not be transmitted.
- What to do
- Contact a Kia dealer to book the free repair. Reset the eCall system so that the VIN number is transmitted accurately when appropriate.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
If the eCall system is activated the VIN number may not be transmitted.
The fix
Reset the eCall system so that the VIN number is transmitted accurately when appropriate.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| SORENTO MQ4 HEV | 1 Sep 2020 | 14 Dec 2020 | 965 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 1 February 2021. This page summarises an official notice. Details can change – always follow the official notice.