Kia Sorento recall: The PTC (positive temperature coefficient) heater in some Sorento (XM) models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.
Yes – some of these vehicles are being recalled
- What's wrong
- The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.
- What to do
- Contact a Kia dealer to book the free repair. Replace the PTC relay and move the wiring fixing point. In cases of local thermal damage of PTC replace the PTC core and connector.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.
The fix
Replace the PTC relay and move the wiring fixing point. In cases of local thermal damage of PTC replace the PTC core and connector.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Sorento | 19 Mar 2012 | 6 Oct 2014 | 6,377 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 6 February 2023. This page summarises an official notice. Details can change – always follow the official notice.