Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers
- Affected
- Two models of avalanche transceiver sold individually and as part of packages. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried.
- The problem
- The product presents a risk of entrapment as a malfunction may occur, preventing the transceiver from functioning when required and resulting in an inability to communicate in the case of an avalanche.
- What to do
- Owners of the affected products should contact Mammut for a repair/replacement by filling in the return form here: https://www.mammut.com/uk/en/support/contact?form=repairWarranty
Product information
| Type | Electrical appliances and equipment – Avalanche Transceiver |
|---|---|
| Brand | Mammut |
| Models | Barryvox 2 and Barryvox S2 |
| Country of Origin | Switzerland |
| Product Description | Two models of avalanche transceiver sold individually and as part of packages. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried. |
| Product Report and Image | Link to product image and PDF |
Affected Products – From the Winter season 2024/2025
| Article Number | Product Name |
|---|---|
| 2620-00380 | Barryvox S2 |
| 2620-00350 | Barryvox S2 as part of the Peak 240 Package |
| 2620-00360 | Barryvox S2 as part of the Pro Light 280 Package |
| 2620-00370 | Barryvox 2 |
| 2620-00260 | Barryvox 2 as part of the Peak 240 Package |
| 2620-00320 | Barryvox 2 as part of the Tour 280 Package |
Hazard
The products present a risk of entrapment and injuries as it has been identified that a malfunction can occur due to an assembly issue. The main switch on the affected devices may be misaligned, leading to unintentional switching from send to search mode with lateral pressure, or possibly even turning the device off completely. This malfunction can therefore result in no additional aid in the search and rescue process in the case of an avalanche.
Corrective action
The products have been recalled from end users.
Owners of the affected products should contact Mammut for a repair/replacement by filling in the return form here: https://www.mammut.com/uk/en/support/contact?form=repairWarranty
Further details on the recall and the return process can be found on the Mammut site here: https://mammut.prezly.com/voluntary-recall-mammut-barryvox-2-and-barryvox-s2. You can also call the Mammut customer service team on +44 161 884 1200.
Additional information
PSD case number: 2411-0068
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 December 2024. This page summarises an official notice. Details can change – always follow the official notice.