FocusRay Wired Web Cam
- Affected
- A face-tracking webcam designed for use in virtual reality environments.
- The problem
- The product presents a risk of fire because the design and assembly of the housing may provide inadequate support for the internal circuit board, causing it to become detached during normal use.
- What to do
- The product has been recalled from end users by AoharuNEXT Inc.
Product information
| Type | Communications and media equipment – Web Cameras |
|---|---|
| Brand | FocusRay |
| Model | AONXV-001-WR |
| Barcodes | 4595776404221, 4595776404214, 4595776404207, 4595776404191, 4595776404184, 4595776404177, 4595776404160, 4595776404153, 4595776404146, 4595776404023, 4595776404139 |
| Serial numbers | JBX-00000001 through JBX-00000120 |
| Sales period | Sold between 1st August 2026 and 31st August 2026 |
| Country of Origin | Japan |
| Product Description | A face-tracking webcam designed for use in virtual reality environments. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire because the design and assembly of the housing may provide inadequate support for the internal circuit board, causing it to become detached during normal use. This may cause internal electrical components to come into contact with one another, resulting in a short circuit and presenting a risk of overheating and fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users by AoharuNEXT Inc..
| Consumers should stop using affected products immediately and visit [FocusRay 有線モデルリコール特設ページ | 株式会社AoharuNEXT](https://www.aoharunext.co.jp/en/support/recall) to complete a recall form and arrange a replacement. For more information, contact AoharuNEXT Inc. on recall@aoharunext.co.jp. |
Additional information
PSD notification number: 2609-0104
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 September 2026. This page summarises an official notice. Details can change – always follow the official notice.