Massage Mat, HX-1220
- Affected
- An electronic massage mat with attached wall plug.
- The problem
- The product presents a serious risk of fire because the plug pins are incorrectly sized.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Hobby/Sports Equipment – Sports Mats/Carpets |
|---|---|
| Model | HX-1220 |
| Item Number | STL0141 |
| Country of Origin | China |
| Product Description | An electronic massage mat with attached wall plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire because it is powered by an insufficient adaptor. The plug for the product is too small and the live and neutral pins are too close to the periphery of the plug. If there is a surge in the current or a fault with the product, the plug may overheat and ignite, causing a fire. There are also no warnings or adequate instructions.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2602-0056
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 February 2026. This page summarises an official notice. Details can change – always follow the official notice.