Mate Ebike MATE X 1000W, MATE X 750W, MATE CITY 500W recall: Certain bikes are illegal for use on the road as they are not type approved to the required standards
Yes – some of these vehicles are being recalled
- What's wrong
- Certain bikes are illegal for use on the road as they are not type approved to the required standards.
- What to do
- Contact a Mate Ebike dealer to book the free repair. Arrangements will be made to return the bike where it will be altered to make it compliant with the regulations.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Certain bikes are illegal for use on the road as they are not type approved to the required standards.
The fix
Arrangements will be made to return the bike where it will be altered to make it compliant with the regulations.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| MATE X 1000W | 1 Apr 2021 | 30 Jun 2021 | 240 |
| MATE X 750W | 1 Dec 2020 | 31 Aug 2022 | 240 |
| MATE CITY 500W | 1 Jul 2020 | 30 Sep 2020 | 240 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 22 November 2022. This page summarises an official notice. Details can change – always follow the official notice.