Vehicle recall 19 October 2026

Mercedes-Benz CLA, GLB, GLC recall: SRPC2610 – eCall Function

Yes – some of these vehicles are being recalled
What's wrong
Mercedes-Benz AG has determined that on certain CLA (174 178 platform) GLB (244 platform) and GLC (540 platform) vehicles the emergency call function within the communication module might not be enabled.
What to do
Contact a Mercedes-Benz dealer to book the free repair. As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the communication module on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Mercedes-Benz AG has determined that on certain CLA (174 178 platform) GLB (244 platform) and GLC (540 platform) vehicles the emergency call function within the communication module might not be enabled.

The fix

As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the communication module on the affected vehicles.

Vehicles affected

Model Built from Built to Vehicles
CLA 2 Feb 2026 5 Mar 2026 43
GLB 20 Dec 2025 10 Mar 2026 7
GLC 6 Feb 2026 6 Feb 2026 2

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 19 October 2026. This page summarises an official notice. Details can change – always follow the official notice.

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