Mercedes-Benz GLC, E-class, CLS recall: SRPC2603 – Drive Shaft Joint
- What's wrong
- Mercedes-Benz AG has determined that on certain 4MATIC E-Class (213 platform) S-Class Coupé (217 platform) S-Class (222 platform) E-Class Coupe/Convertible (238 platform) GLC (253 platform) and CLS (257 platform) vehicles increased wear of the universal joint on the drive shaft might occur.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the drive shaft on the affected vehicles and replace it if necessary.
What’s wrong
Mercedes-Benz AG has determined that on certain 4MATIC E-Class (213 platform) S-Class Coupé (217 platform) S-Class (222 platform) E-Class Coupe/Convertible (238 platform) GLC (253 platform) and CLS (257 platform) vehicles increased wear of the universal joint on the drive shaft might occur.
The fix
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the drive shaft on the affected vehicles and replace it if necessary.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| GLC | 22 Dec 2017 | 20 Mar 2019 | 8 |
| E-class | 25 Jan 2019 | 26 Sep 2019 | 2 |
| E-class | 3 Apr 2019 | 3 Apr 2019 | 1 |
| CLS | 2 Aug 2019 | 2 Aug 2019 | 1 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 21 September 2026. This page summarises an official notice. Details can change – always follow the official notice.