Mercedes-Benz Vans Citan recall: Due to a software error the eco start/stop function may not be present
Yes – some of these vehicles are being recalled
- What's wrong
- The ECO start/stop function may not be present for certain vehicles.
- What to do
- Contact a Mercedes-Benz Vans dealer to book the free repair. Perform coding in the fuse and relay module control unit on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The ECO start/stop function may not be present for certain vehicles.
The fix
Perform coding in the fuse and relay module control unit on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Citan | 13 Dec 2018 | 22 Feb 2019 | 284 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 14 January 2020. This page summarises an official notice. Details can change – always follow the official notice.