Mercedes-Benz Vans Citan recall: On some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically
Yes – some of these vehicles are being recalled
- What's wrong
- On some vehicles with a rear-view camera the tailgate may be unlocked independently/automatically.
- What to do
- Contact a Mercedes-Benz Vans dealer to book the free repair. Seal the duct for the electrical wiring harness of reversing camera on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On some vehicles with a rear-view camera the tailgate may be unlocked independently/automatically.
The fix
Seal the duct for the electrical wiring harness of reversing camera on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Citan | 24 Oct 2015 | 2 Mar 2018 | 6 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 1 July 2021. This page summarises an official notice. Details can change – always follow the official notice.