Mercedes-Benz Vans eSPRINTER recall: A software implausibility error in the HV ‘battery gateway’ control unit may cause the contactors of all HV batteries to be opened unnecessarily
Yes – some of these vehicles are being recalled
- What's wrong
- A software implausibility error in the HV �battery gateway� control unit may cause the contactors of all HV batteries to be opened unnecessarily.
- What to do
- Contact a Mercedes-Benz Vans dealer to book the free repair. Update the software of the HV �battery gateway� control unit.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
A software implausibility error in the HV �battery gateway� control unit may cause the contactors of all HV batteries to be opened unnecessarily.
The fix
Update the software of the HV �battery gateway� control unit.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| eSPRINTER | 19 Mar 2020 | 15 Dec 2021 | 2,323 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 23 March 2022. This page summarises an official notice. Details can change – always follow the official notice.