Vehicle recall 3 September 2020

Mercedes-Benz Vans EVITO BM447 recall: Implausable signals of the rotary sensor within the electric drive can occur at high speeds

Yes – some of these vehicles are being recalled
What's wrong
Implausible signals of the rotary sensor within the electric drive can lead to the deactivation of the power electronics of the drive unit resulting in a loss of propulsion.
What to do
Contact a Mercedes-Benz Vans dealer to book the free repair. Update the software of the power electronics control unit.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Implausible signals of the rotary sensor within the electric drive can lead to the deactivation of the power electronics of the drive unit resulting in a loss of propulsion.

The fix

Update the software of the power electronics control unit.

Vehicles affected

Model Built from Built to Vehicles
EVITO BM447 23 Nov 2018 27 Jan 2020 368

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 3 September 2020. This page summarises an official notice. Details can change – always follow the official notice.

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