Vehicle recall 3 May 2023

Mercedes-Benz Vans Sprinter recall: Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration

Yes – some of these vehicles are being recalled
What's wrong
On affected vehicles the instrument cluster may fail when starting.� Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.
What to do
Contact a Mercedes-Benz Vans dealer to book the free repair. Update the instrument cluster software.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

On affected vehicles the instrument cluster may fail when starting.� Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.

The fix

Update the instrument cluster software.

Vehicles affected

Model Built from Built to Vehicles
Sprinter 19 Apr 2018 3 Jun 2022 6,184

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 3 May 2023. This page summarises an official notice. Details can change – always follow the official notice.

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