Vehicle recall 7 September 2021

Mercedes-Benz Vans Sprinter recall: The ESP software has not been customised for upfitted vehicles with a higher centre of gravity

Yes – some of these vehicles are being recalled
What's wrong
Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.
What to do
Contact a Mercedes-Benz Vans dealer to book the free repair. Update the software version of the corresponded ESP control unit.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.

The fix

Update the software version of the corresponded ESP control unit.

Vehicles affected

Model Built from Built to Vehicles
Sprinter 17 May 2018 17 May 2018 1

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 7 September 2021. This page summarises an official notice. Details can change – always follow the official notice.

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