Mercedes-Benz Vans Sprinter recall: The gear recognition function in the transmission could not function as intended
Yes – some of these vehicles are being recalled
- What's wrong
- The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
- What to do
- Contact a Mercedes-Benz Vans dealer to book the free repair. Update the software responsible for gear recognition on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
The fix
Update the software responsible for gear recognition on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Sprinter | 21 Apr 2018 | 10 Nov 2020 | 11,394 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 9 April 2021. This page summarises an official notice. Details can change – always follow the official notice.