Vehicle recall 13 December 2017

Mercedes-Benz Vans Sprinter recall: Windshield may not be installed correctly

Yes – some of these vehicles are being recalled
What's wrong
The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.
What to do
Contact a Mercedes-Benz Vans dealer to book the free repair. On affected vehicles check installation of windscreen and if necessary re-install.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.

The fix

On affected vehicles check installation of windscreen and if necessary re-install.

Vehicles affected

Model Built from Built to Vehicles
Sprinter 11 Sep 2017 13 Sep 2017 128

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 13 December 2017. This page summarises an official notice. Details can change – always follow the official notice.

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