Vehicle recall 14 June 2019

Mercedes-Benz Vans X-class recall: Incorrect mounting instructions supplied for retrofitting a trailer coupling

Yes – some of these vehicles are being recalled
What's wrong
Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment.
What to do
Contact a Mercedes-Benz Vans dealer to book the free repair. Mounting bolts on the trailer coupling are to be replaced if already fitted. Instructions to be updated on supplied kits.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment.

The fix

Mounting bolts on the trailer coupling are to be replaced if already fitted. Instructions to be updated on supplied kits.

Vehicles affected

Model Built from Built to Vehicles
X-class 6 Nov 2017 18 Jan 2019 2,324

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 14 June 2019. This page summarises an official notice. Details can change – always follow the official notice.

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