MLHY 3.2m Telescopic Ladder sold via Amazon
- Affected
- 3.2m black and orange telescopic ladder supplied in brown cardboard packaging.
- The problem
- This product presents a serious risk of injuries as it is not supplied with the necessary stabilisers to ensure safe use.
- What to do
- The import has been rejected at the border.
Product information
| Type | Other – Telescopic Ladder |
|---|---|
| Barcode | X001ZGNBHZ |
| Amazon Identifier | FBA15HW6DRK6U000016 |
| SKU | Ladder-3.2m |
| Country of Origin | China |
| Product Description | 3.2m black and orange telescopic ladder supplied in brown cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The ladders are over 3m and do not include a stabiliser, such as a bar at the base, to widen it meaning they are unstable during use and could cause the user to fall.
The products also required improvements to marking, labelling and documentation.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2405-0121
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 June 2024. This page summarises an official notice. Details can change – always follow the official notice.