MLHY 5m Telescopic Ladder sold via Amazon
- Affected
- An orange and black extending telescopic ladder.
- The problem
- The product presents a serious risk of injuries as the ladder could not hold the claimed weight without collapsing.
- What to do
- The import has been rejected at the border.
Product information
| Type | Other – Telescopic Ladder |
|---|---|
| Brand | MLHY |
| Amazon identifiers | X001ZGPYTX, FBA15HW6DRK6U000169 |
| SKU | Ladder-5m |
| Country of Origin | China |
| Product Description | An orange and black extending telescopic ladder. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of injuries as the ladder could not hold the claimed weight without collapsing. If the ladder were to collapse while in use, the user could fall and receive serious injuries. The dimensions of the ladder were non-compliant, and the ladder allowed different distances between rungs while in use. There is also no protection in place to prevent squeezing when the ladder is being collapsed. The product also requires improvements to marking and labelling.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2405-0120
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 June 2024. This page summarises an official notice. Details can change – always follow the official notice.