Safety warning High risk 29 December 2023

Nassboards Telescoping Ladder sold via Amazon

Yes – there is an official safety warning for this
Photo of Nassboards Telescoping Ladder sold via Amazon
Photo: official notice
Affected
Lightweight aluminium telescopic ladder (4.8m)
The problem
The product presents a high risk of injuries as testing found the ladders would collapse and bend under various testing conditions and fail the minimum requirement for normal use.
What to do
The product has been recalled from end users.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Other – Ladder
ASIN B0BGQZPNT1
Country of Origin China
Product description Lightweight aluminium telescopic ladder (4.8m)
Product Report and Image Link to product image and PDF

Hazard

The product presents a high risk of injuries as testing found the ladders would collapse and bend under various testing conditions and fail the minimum requirement for normal use. Some of the required documentation and markings were not present, and the instructions for use were poor.

This product does meet the requirements of the General Product Safety Regulations 2005.

Corrective action

The product has been recalled from end users.

Additional information

PSD case number: 2311-0094

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 29 December 2023. This page summarises an official notice. Details can change – always follow the official notice.

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