Neptune Henley and Suffolk Dressers
- Affected
- Multiple models of dressers and cabinets supplied with integrated lights. The recall is for the transformer/plug of the light only, not the entire cabinet.
- The problem
- Product presents a risk of electric shock due to access to live parts.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Electrical appliances and equipment – Adaptors |
|---|---|
| Brand | Neptune |
| Models | (1) Henley 3ft Glazed Dresser, (2) Henley. 4ft Glazed Dresser, (3) Henley 5ft Glazed Dresser, (4) Henley Curved Glazed Dresser, (5) Suffolk 3ft Glazed Dresser, (6) Suffolk 4ft Glazed Dresser, (7) Suffolk 6ft Glazed Dresser |
| Product Codes | SUFD-DRE-003, SUFD-DRE-008, SUFD-DRE-013, HEND-DRE-007, HEND-DRE-009, HEND-DRE-011, HEND-DRE-012, HEND-DRE-013, HEND-DRE-015 |
| Country of Origin | China |
| Product description | Multiple models of dressers and cabinets supplied with integrated lights. The recall is for the transformer/plug of the light only, not the entire cabinet. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The plug may break apart when being plugged into, or removed from, the socket. This exposes the live parts and presents a serious risk of electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The manufacturer, Neptune, has recalled the transformer and plug from end users directly.
Additional information
PSD case number: 2101-0095
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 January 2021. This page summarises an official notice. Details can change – always follow the official notice.