NINEACCY Telescopic Ladders
- Affected
- Multiple models of telescopic ladders with NINEACCY branding. Please access the PDF below for a full list of affected models.
- The problem
- The product presents a serious injuries risk as it cannot hold the claimed weight without bending or collapsing.
- What to do
- The import has been rejected at the boder.
Product information
| Type | Other- Telescopic Ladders |
|---|---|
| Affected models | 2.6m, 2.9m, 3.2m, 3.8m, 4.1m, 4.5m |
| Country of Origin | China |
| Product Description | Multiple models of telescopic ladders with NINEACCY branding. Please access the PDF below for a full list of affected models. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as when tested, the product could not hold the claimed weight without bending or collapsing. If this were to occur when in use, it could cause the user serious injury from falling from the full extended height of the product.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2504-0036
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 June 2025. This page summarises an official notice. Details can change – always follow the official notice.