Nissan Motor (GB) NV200, X-trail, e-NV200 recall: Back doors / hatchback may be unsupported when open
- What's wrong
- The paint coating applied to the back door gas stay does not comply with the design requirement for anti-corrosion. Therefore the outer tube of the gas stay may corrode and crack resulting in the loss of the pressurised gas inside the gas stay. In this…
- What to do
- Contact a Nissan Motor (GB) dealer to book the free repair. Recall the vehicles that are likely to be affected and replace the back door gas stay.
What’s wrong
The paint coating applied to the back door gas stay does not comply with the design requirement for anti-corrosion. Therefore the outer tube of the gas stay may corrode and crack resulting in the loss of the pressurised gas inside the gas stay. In this condition the gas stay would be unable to support the opening of the back door allowing it to drop on the vehicle user.
The fix
Recall the vehicles that are likely to be affected and replace the back door gas stay.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| NV200 | 1 Aug 2009 | 27 Nov 2015 | 4,377 |
| X-trail | 1 Apr 2014 | 25 Dec 2015 | 4,377 |
| e-NV200 | 1 Apr 2014 | 4 Mar 2016 | 4,377 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 31 August 2016. This page summarises an official notice. Details can change – always follow the official notice.