Peloton Tread
- Affected
- Peloton Tread treadmill with display screen.
- The problem
- The product presents a risk of injuries due to a part that can detach and fall.
- What to do
- Peloton have issued a safety notice, including details for free repair or return and refund for users. Users should stop using their Tread treadmill and ensure no one else uses it until the product is repaired or returned.
Product information
| Type | Machinery – Treadmill |
|---|---|
| Model | TR02 |
| Country of Origin | Unknown |
| Product description | Peloton Tread treadmill with display screen. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
Due to the incorrect tightening of screws, the touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers should it fall while the product is in use leading the consumer to trip and fall.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
Peloton have issued a safety notice, including details for free repair or return and refund for users. Users should stop using their Tread treadmill and ensure no one else uses it until the product is repaired or returned.
Safety Notice: https://www.onepeloton.co.uk/press/articles/peloton-tread-ukrecall
This issue does not relate to the US recall of Tread+ treadmills.
Additional information
PSD case number: 2104-0185
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 May 2021. This page summarises an official notice. Details can change – always follow the official notice.